FMCG and Non-Durable Goods Distribution, Retail and e-Commerce
- Omni-channel operations necessitate a seamless experience for the customer across e-Commerce and Brick-and-Mortar stores.
- The imminent introduction of GST likely to disrupt the entire structure of India’s distribution, warehousing and logistics operations.
- Managing inventory in the pipeline across multiple warehouses and stockists.
- Tracking secondary and tertiary sales and the logistics related to the replenishment process.
- Effective sales force and store operations management - sales targets, incentives and rebates along with promotions.
- Retaining customer loyalty – in the face of severe competition – is becoming increasingly difficult.